Shipping & Delivery Policy

Thank you for shopping with Legacy Studio. Below is our shipping and delivery policy to help you understand how and when your order will arrive.

1. Order Processing

  • All orders are processed within 2–5 business days after receiving payment.

  • Orders placed on weekends or public holidays will be processed on the next working day.

  • You will receive an order confirmation email followed by a shipping confirmation with tracking details.

2. Shipping Rates & Delivery Estimates

  • Standard Shipping: Delivery within 5–10 business days (depending on location).

  • Express Shipping (if applicable): Delivery within 2–4 business days.

  • Shipping charges are calculated at checkout based on your location and order weight.

  • Free shipping may be available on orders above a certain amount (e.g., ₹999).

3. Delivery Partners

We partner with trusted courier services such as Delhivery, Bluedart, DTDC, and India Post to ensure safe and timely delivery.

4. Delivery Areas

  • We currently ship across India.

  • For international shipping requests, please contact us at support@legacystudio.com before placing your order.

5. Order Tracking

  • Once your order is shipped, you’ll receive an email or SMS with tracking information.

  • You can also track your order through your account or our website tracking page.

6. Delays & Exceptions

  • In rare cases, delivery may be delayed due to weather, courier issues, strikes, or other external factors.

  • We are not liable for delays once the package is handed over to the courier.

  • Please ensure your shipping address and contact information are correct to avoid delivery issues.

7. Damaged or Lost Packages

  • If your package arrives damaged or is lost in transit, contact us within 48 hours of delivery with photos or tracking details.

  • We’ll assist in resolving the issue as quickly as possible, either through a replacement or refund (subject to verification).

8. Contact Us

If you have any questions or concerns about shipping or delivery, feel free to reach out:

Legacy Studio
Email: support@legacystudio.com
Phone: +91-XXXXXXXXXX
Address: [Insert Full Business Address]